Membership Development Coordinator
Reports To: Chamber Operations Director
Salary/Benefits: Hourly, $24-$27, plus health benefits, vacation & sick leave
Hours: 40 hours a week
Schedule: Monday through Friday, 8:00 am to 5:00 pm with some mornings, evenings, and weekends
Send your Resume to Chelsea@Wenatchee.org.
The Wenatchee Valley Chamber of Commerce (WVCC) is a membership organization that serves to represent and promote the interests of the businesses in our community. WVCC engages with community partners and offers programs to strengthen the business climate in Wenatchee Valley. The WVCC champions our community’s quality of life and economic vitality through collaborative leadership and sound business advocacy. With over 600 members, the WVCC serves as a core advocate for businesses located within the Wenatchee Valley by facilitating opportunities for its members to engage with community leaders and local, regional, state, and federal policy makers. WVCC also serves the community by promoting our area as a destination for business, sports, and leisure travel to maximize additional overnight visitors, visitor expenditures, state and local tax revenues, and job opportunities.
Job Brief:
The Membership Development Coordinator focuses on growing and retaining members for the organization, through recruitment, retention, and member engagement strategies. They are responsible for increasing the membership base, attracting new members, and fostering member engagement to ensure member satisfaction. This team member plays a crucial role in the success of the organization by building and maintaining a strong membership base, which is essential for the Chamber’s growth and financial stability.
Key Duties and Responsibilities:
Membership
Events
Skills & Qualifications:
Salary/Benefits: Hourly, $24-$27, plus health benefits, vacation & sick leave
Hours: 40 hours a week
Schedule: Monday through Friday, 8:00 am to 5:00 pm with some mornings, evenings, and weekends
Send your Resume to Chelsea@Wenatchee.org.
The Wenatchee Valley Chamber of Commerce (WVCC) is a membership organization that serves to represent and promote the interests of the businesses in our community. WVCC engages with community partners and offers programs to strengthen the business climate in Wenatchee Valley. The WVCC champions our community’s quality of life and economic vitality through collaborative leadership and sound business advocacy. With over 600 members, the WVCC serves as a core advocate for businesses located within the Wenatchee Valley by facilitating opportunities for its members to engage with community leaders and local, regional, state, and federal policy makers. WVCC also serves the community by promoting our area as a destination for business, sports, and leisure travel to maximize additional overnight visitors, visitor expenditures, state and local tax revenues, and job opportunities.
Job Brief:
The Membership Development Coordinator focuses on growing and retaining members for the organization, through recruitment, retention, and member engagement strategies. They are responsible for increasing the membership base, attracting new members, and fostering member engagement to ensure member satisfaction. This team member plays a crucial role in the success of the organization by building and maintaining a strong membership base, which is essential for the Chamber’s growth and financial stability.
Key Duties and Responsibilities:
Membership
- Recruitment: Identifying potential new members, developing recruitment strategies, and implementing outreach efforts.
- Retention: Ensuring existing members are engaged and satisfied, and developing strategies to retain them.
- Member Engagement: Building relationships with members, providing excellent customer service, and promoting member benefits.
- Membership Management: Processing applications, managing member records, and coordinating member services.
- Data Analysis and Reporting: Tracking key metrics related to membership growth and using data to inform strategic decision-making.
- Communication: Crafting and delivering communications to members and prospective members.
- Event Planning: Planning and coordinating events to engage members.
- Relationship Building: Building strong relationships with members and other stakeholders.
Events
- Coordinate Ambassador program and activities
- Manage Ribbon Cutting events
- Organizing 1 Million Cups events
- Organize Business After Hours events
- Assist Operations Director planning Annual Membership Banquet
- Direct Special Events as assigned
- Assist with office responsibilities and have a working knowledge of all areas of the Chamber including office procedures, programs, benefits, and visitor services
- All other duties as assigned
Skills & Qualifications:
- High School Diploma/GED
- Bilingual-Spanish/English preferred but not required
- Customer service oriented
- Strong communication and interpersonal skills
- Excellent written and verbal communication
- Exceptional organizational and time management skills
- Demonstrates a strong commitment to follow through as well as taking initiative.
- Excellent listener who seeks to first understand before being understood.
- Minimum of 3-5 years of sales and business development experience
- Ability to multi-task in a fast-paced environment
- Ability to work independently and in a team
- Proficiency with Microsoft Office 360
- Experience with Canva or ability to learn.
- Ability to lift 25lbs.
Aligns with our Core Values:
1. People Matter
We lead with kindness and inclusivity, valuing and respecting all individuals regardless of their background or perspective. We listen to understand, offer help, and celebrate the unique contributions of each individual. We are committed to creating a welcoming environment where everyone feels seen, heard, and valued.
2. Courage and Integrity
We act with bravery and honesty, doing the right thing for the right reasons at the right time. We embrace accountability and prioritize what is best for our team and community over personal recognition or being “right.”
3. Growth Through Curiosity
We approach challenges with curiosity and adaptability, seeing them as opportunities to learn and grow. By embracing change and staying open-minded, we foster creativity, innovation, and forward-thinking solutions.
4. Abundance and Collaboration
We cultivate an abundance mindset, focusing on possibilities rather than limitations. Through collaboration, trust and inclusivity, we build strong connections and achieve more together. We celebrate diversity and leverage our differences to create stronger, more innovative solutions.
5. Self- Drive and Initiative
We take ownership of our work and show up with purpose every day. With a proactive mindset and a strong work ethic, we independently identify needs, seek solutions, and contribute to our success. Our drive for personal growth and excellence fuels our ability to make an impact, individually and collectively.
