WVDRC - Conflict & Mediation in the Workplace

The Wenatchee Valley Dispute Resolution Center and Apple Valley HR Association have partnered to bring you "Conflict & Mediation in the Workplace". What is conflict, and what does it mean to me? How do I approach conflict situations? Deepen your understanding of the importance of active listening for good communication. Explore your conflict styles and how to encourage productive conflict in the workplace. Learn about local mediation resources for resolving conflict. Speaker Jennifer Talbot, Lead Trainer and Executive Director of the Wenatchee Valley Dispute Resolution Center serving Chelan and Douglas Counties. Jennifer has provided leadership and collaboration skills for multiple organizations and workplaces over the past 30 plus years. She holds a Master’s degree in Organizational Leadership with a concentration in Servant-leadership from Gonzaga University. Through her academic studies, Jennifer studied active listening, decision-making, communication skills, diversity, and conflict resolution. She utilizes her organizational leadership skills to nurture the growth and development of conflict resolution services both locally and statewide. Jennifer has delivered impactful training sessions for organizations, businesses, and individuals throughout the region, fostering effective conflict resolution skills within the community.